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You are at:Home»Tech»Spotify says it is conducting an investigation after thousands of users reported outages
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Spotify says it is conducting an investigation after thousands of users reported outages

Nana MediaBy Nana MediaDecember 15, 20251 Min Read
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Spotify says it is conducting an investigation after thousands of users reported outages
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Spotify Outage

Thousands of Spotify users reported difficulty accessing the music streaming service. Some customers said their playlists disappeared, according to the outage tracking site Downdetector.

Reports of Problems

Reports of problems with Spotify began to pile up on Monday morning, with around 35,000 people telling Downdetector that they were having trouble accessing their music.

Investigation and Resolution

In a social media post at 9:45 a.m. EST, Spotify said it was investigating issues with the streaming service. The company issued an update around 10:30 a.m. EST saying the issue had been resolved. Spotify advised users who were still having problems to check their Community Support thread for more information.

Conclusion

Spotify did not immediately respond to a request for comment. The company’s swift response and resolution of the issue helped to minimize the disruption to its users.

Downdetector Social media Spotify Streaming media User (computing)
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